top of page
  • Before you purchase
    All orders will take 2 - 8 processing (working) days from the time of payment until shipment. Each piece is made to order just for you, so we ask for enough time to complete your pieces. All bracelets are handmade and are made to order with natural gemstones. Natural gemstones might have nicks and inclusions. If you cannot accept imperfections, please avoid purchasing. The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order with natural gemstones. Any item you purchase is one of a kind. There are no two items in our shop that are exactly the same. By purchasing from us, you accept our terms & conditions here.
  • Will the beads fade?
    We use Miyuki Duracoat and Toho PermaFinish glass seed beads that feature a permanently bonded metallic galvanized finish. It is a protective coating that helps prevent fading, scratching, and tarnishing providing incredible quality and durability. Made to last & suitable with regular everyday use with care.
  • Domestic & International Shipping
    We are based in Singapore, all items are in Singapore Dollars (SGD). Domestic Shipping Courier Delivery Free for all local orders. Orders are shipped via Qxpress Courier with a tracking code. Once an order has been shipped, delivery time will take 3 business days. International Shipping We ship to most countries via SingPost Registered Package. Postage fees vary from SGD$10.00 onward. All shipment is trackable. Check your parcel status tracking via Malaysia & Brunei SGD$10 Countries in Asia & the Pacific SGD$14 (ie Indonesia, Australia, South Korea etc) Rest of the World SGD$20 For orders above SGD$200, international shipping is free. Incorrect Address: Please contact us at if your mailing address is inaccurate after placing your order within 24 hours. We are not responsible for any orders delivered to the incorrect or insufficient address provided once the order has been shipped. Taxes and Duties: All international packages are shipped DDU (Delivered Duty Unpaid). International customers are responsible to pay any applicable inbound duties, taxes, and any other fees outlined by the customs authorities at the destination country. We are unable to advise the additional charges if applicable, please contact your customs and importation authority for more details. * Once the items leave our hands, Kindred Jewels is not liable for lost packages, stolen packages or postal service delays. Purchases at Kindred Jewels will not be refunded or replaced.
  • Payment Mode
    Accept payments via 1. Debit / Credit Card 2. Paypal 3. Manual Payment : PayNow to UEN To UEN: 53448354B Entity Name: Kindred Jewels 4. Atome
  • What is ATOME?
  • Cancellation / Returns / Refunds
    Orders cannot be canceled once payment transaction is successful as many of our gemstones are limited. Cancellations cannot be made after production has already started. By purchasing from us, you accept and agree with our terms and conditions.
  • Sizing Guide / Customization
    Bracelets length options available at 13cm to 19cm. If you prefer a snug fit, please add 0.5cm-1cm to your measurement. If you prefer a looser fit, please add 1.5cm. If you are uncertain, drop us a message. We do not do resizing once order is fulfilled. Please read our terms and conditions here.
  • Care Guide
    Our jewelry is hand-made and hand-produced individually and in small batches. We use japanese glass seed beads with a galavanised permanently bonded coating and natural gemstones with plated hardware. Gold-plated magnetic clasps and earring hooks or clip-ons will naturally tarnish and darken over time. To preserve the quality, please keep pieces cool and dry. Remove Jewelry before shower/bath, sports activities and avoid contact with perfume, lotion, and other cosmetics.
  • Commission Pieces
    Reach out to us via email or DM @kindredjewels to begin your masterpiece! Commission slots require a non-refundable deposit of $50. We will issue an invoice and once deposit is in, you agree with our terms and condition. Do note listings do not include courier shipping fees. Commission pieces are not entitled to discounts available in Kindred Jewels website. The entire process will be done online. Once we have agreed on the gemstones combination/design/colour selection, any changes will require additional cost for materials and workmanship. We will be keeping close contact with you throughout the journey to ensure you are absolutely happy with the end result. The production time is 4-5 weeks for completion. When your custom piece is completed, kindly make balance payment along with courier delivery to your doorstep as per issued invoice. Come with me, and you'll be in a world of your imagination. Let's create magic!
bottom of page